General information:
When you visit our website, various types of information are collected, including the IP address from which you access the site, the version and type of browser used to access the site, the operating system used, the domains and the time of the request.
This information does not allow us to identify the user, and that is not our aim. We use the information collected for statistical purposes only, mainly to improve the content and presentation of our website.
Please note that we may collect additional data, such as your name, postal and email addresses and telephone number, which you provide to us voluntarily while browsing our site. You may also pay for and use our services under a pseudonym or with anonymised data, without providing the personal data mentioned above.
Users have the right to query, access, rectify, object to and delete, on legitimate grounds, personal data concerning them.
To exercise this right, the user must contact the data controller, or the data protection officer if one has been appointed, at the following address: info@deshotelsetdesiles.com. Users also have the right to lodge a complaint with a supervisory authority (the CNIL).
We keep your personal data for 3 years in order to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Please note that we may need to keep certain information for archiving purposes and/or to carry out transactions (for example, when you make a purchase or a reservation), in which case you will not be able to modify or delete the personal data you provided after that purchase or reservation.
Cookies:
This website uses cookies to collect data used for statistical purposes.
Cookies are small files stored on your computer's hard drive; as you browse our site, they monitor your activity and provide us with key data that helps us make navigation easier. If cookies are stored on your computer, you will not need to enter all the required information each time you visit this site. This data allows us to personalise our website to your tastes and needs, as part of our wider efforts to offer you smooth access to our pages and services. If you do not wish cookies to be saved on your computer, you can use your browser settings to block cookies from our site. To find out how to configure your browser's cookie settings, please visit your browser's help centre. You can delete cookies already saved on your computer at any time. Please note that blocking cookies may limit access to certain features of our site and result in a reduced, streamlined experience.
Disclosure of data to third parties:
Unless otherwise stated in this declaration, all data you share with us, or that we collect from you when you browse our site, will be kept confidential and will not be disclosed to third parties, unless required by law or unless the data must be transmitted for the performance of the contractual relationship you have entered into. Third-party companies and partners, including online payment companies, will only have access to this data where necessary to process your order. In such cases, we will ensure that the scope of the data transmission is kept to the agreed essential minimum. We also apply a strict data protection policy to the personal data you provide to us or that we find. By following this policy, we comply with the provisions of data protection legislation. Please note that we are not responsible for the data you provide to other service providers. We only take steps to ensure that any data concerning you provided by other service providers is communicated in full compliance with the requirements of the laws governing data protection and privacy, as set out in our privacy policy.
Google Analytics:
This website uses Google Analytics, an analytics service operated by Google that helps websites understand how to tailor their pages to improve the user experience. This service uses cookies to track your actions, including the time you spend on our site and the pages you visit. Please note that none of your personal data is collected through our use of Google Analytics, so we are unable to identify who visits our site. To find out more about Google Analytics, please visit the official page.
Google Ads:
We use Google Ads for online advertising. The Google Ads programme makes it possible to display relevant advertisements depending on the pages of the site you visit. This information is collected by a cookie placed on your computer. THIS COOKIE WILL NOT IDENTIFY ANY PERSONAL DATA AND WILL NOT GIVE ACCESS TO YOUR COMPUTER. Thanks to Google Ads, we are able to personalise our marketing actions to meet your needs and to display only the advertisements you are likely to enjoy.
Facebook: custom audience pixel (custom audience from your website):
A Facebook custom audience pixel is a piece of code installed on every page of your site that collects and transmits user-defined data to Facebook's marketing programme. We use this service to collect data relating to user behaviour on our site. The information collected by the pixel includes the user's browsing session, which is sent to Facebook along with a hashed ID and the URL visited by the user. Each Facebook user has a unique Facebook ID, regardless of the device used, which helps us to track visitors when they access our site from different types of device. We use this data for commercial purposes and, more particularly, to target advertisements using the Facebook advertising platform.
Newsletter:
You will only receive promotional information via our newsletter if you authorise us to use your email address for that purpose. Our site and its subsidiaries will never send you newsletters or promotional emails if you have not subscribed. When subscribing to our newsletter, you can choose your areas of interest so as to receive the related emails. We use these preferences, together with your personal data, to send you information of interest to you. If you would rather unsubscribe from our newsletter or from our promotional emails, you can click on the unsubscribe link at the bottom of our emails.