FAQ

 

ANSWERS TO YOUR QUESTIONS

Ideally perched on the slopes of the La Madeleine volcano, the estate is in Trois-Rivières, in the south of Basse-Terre. A strategic location just a few minutes from the departure point for Les Saintes.

For a stay in complete peace of mind, we provide a panoramic infinity pool, a restaurant (Le Panga) serving breakfast, light lunches and dinner, massage and yoga services on request, and free Wi-Fi.

Yes, families are welcome. To ensure the rest of all our guests, the estate welcomes children aged 8 and over. You can make the most of our Signature Suite on the garden level of the Maison Créole, or opt for our Family Cottage, both designed to offer you space, comfort and independence.

Our cottages are nestled in the greenery just a few dozen metres from the Maison Créole. This privileged location has been designed to guarantee complete privacy and absolute calm, while remaining right next to the pool and our restaurant.

The layout of the Signature Suite is ideal for preserving everyone’s privacy. The 40 m² are divided into two genuinely separate, independent bedrooms (one main bedroom with a large king-size bed, the other with two single beds). A large central bathroom links the two resting spaces.

Yes, the Heritage Room is a lovely open, attic-style space of 28 m² in which the large king-size bed (2 m) and the single bed (90 cm) are harmoniously arranged. This convivial layout makes it an ideal room for a couple with a child (aged 8 and over), or for three adults who keep the same rhythm during their stay.

The cottage offers optimal comfort for 4 adults and 2 children thanks to its generous volumes (35 m² indoors and 18 m² outdoors). It has two proper double bedrooms (king-size beds), two full bathrooms to make getting ready easier for everyone, and two separate terraces to preserve the adults’ privacy.

Yes, to ensure peaceful, restorative nights, the Double Cottage is fully air-conditioned. You will find a cool, pleasant atmosphere in which to rest after your sunny days in Basse-Terre.

Le Jardin Malanga is a 9-room hotel in Trois-Rivières, in the south of Basse-Terre in Guadeloupe.
The hotel is 49 km from Maryse Condé International Airport (PTP). Hiring a car is recommended to reach Le Jardin Malanga and to explore the archipelago in complete freedom.

You can book your stay directly on our official website to benefit from guaranteed best rates and our exclusive offers. Booking takes just a few clicks through our online booking engine.
Important note: to preserve the peaceful atmosphere of the estate, the hotel welcomes children aged 8 and over.
You can also contact our customer service on +33 (0)1 42 56 46 98, the hotel reception on +590 (0) 5 90 92 67 57, or write to us at info@jardinmalanga.com for personalised assistance.

The estate offers two distinct accommodation experiences: on the one hand, the Signature Suite on the garden level and the Heritage Rooms upstairs in the authentic 1927 Maison Créole; on the other, the independent Cottages, built of wood and scattered through the heart of the tropical garden.

Led by our chef Émilien, the “Le Panga” table d’hôte offers a tailor-made, local and seasonal dining experience built around a single set menu in the evening.
The fruit comes straight from the estate and a dedicated herb garden enhances the flavours of dishes carefully designed to showcase the authenticity of the local terroir.

Le Jardin Malanga does not have a spa or a dedicated wellbeing area.
We favour an intimate approach, offering massages directly in the privacy of your accommodation or in the heart of the tropical garden.

Our team is at your complete disposal to personalise every detail of your stay:

• Excursions & activities: booking boat crossings to Les Saintes, guided walks, diving trips and tables at partner restaurants.
• Transport & logistics: arranging airport transfers, hire cars or taxis.
• Personalised services: special touches in your room (flowers, champagne), booking of wellbeing treatments and tailor-made advice.

Yes, exclusive use of the estate is compulsory to guarantee the privacy and serenity of your event.
Exclusive use includes access to all the rooms for a minimum of 2 nights, as well as our gardens, the pool and the restaurant.
Exclusive use is possible in the low season (May, early July, October, outside school holidays).

Set in the hills of Trois-Rivières in the south of Basse-Terre, Le Jardin Malanga offers an exceptional natural setting with a panoramic view over Les Saintes.
Far from the world of large hotels, our human-scale property guarantees privacy, serenity and a true break from the everyday, ideal for concentration, team building and strategic meetings (management committees, CODIR, team-cohesion seminars) for small groups of up to 21 people.

Yes, Le Jardin Malanga has a magnificent infinity pool with an unrivalled panoramic view over the Les Saintes archipelago and the Caribbean Sea.
It is bordered by a terrace with sun loungers and parasols reserved exclusively for our guests.

Yes, it is one of the best starting points on the island.
The hotel is only 20 minutes by car from the Bains Jaunes car park, the official start of the La Soufrière trail.
Our team can prepare a picnic basket for you and advise you on the day’s weather.

Yes, this is one of its great advantages. Located entirely on the ground floor of the historic house, it offers very comfortable level access, as well as immediate proximity to the outdoor living areas and the estate’s infinity pool.

Yes. Staying upstairs gives you direct access to the heart of the estate. Simply take the beautiful wooden staircase to reach the shared lounge, the relaxation areas and the majestic panoramic pool facing Les Saintes.

Our hotel offers 9 charming accommodations, divided between the Maison Créole (the historic building housing the Signature Suite on the ground floor and two Heritage Rooms upstairs) and 3 intimate cottages nestled in the heart of a century-old tropical park, with a panoramic view over the Caribbean Sea and Les Saintes.

Cancellation and prepayment conditions vary according to the rate selected when you book:

• Flexible rate: can be changed or cancelled free of charge up to the deadline set at the time of booking.
• Non-refundable rate: charged in full at the time of booking, and cannot be changed or refunded.

The precise terms are shown to you before you confirm your booking, whether directly on our website or with our reservations team.

Yes, depending on the orientation of your accommodation, you will enjoy a panorama over the Les Saintes archipelago or an immersive view of the property’s greenery.
The Maison Créole Terrace offers a privileged panoramic viewpoint over the bay of Les Saintes.

• Lunchtime (tapas menu only): cold tapas served exclusively from Monday to Friday at lunchtime.
• Evening (set menu): dinner served every day except Wednesday.

Le Jardin Malanga favours an intimate approach in the heart of its tropical park:

• Massages: a selection of relaxing body massages given in the privacy of your cottage or outdoors.
• Yoga: individual or tailor-made sessions.

Please note: to ensure a focused, high-quality offering, we do not have a dedicated spa area and do not offer facials or beauty treatments.

We work in partnership with trusted local car hire companies and can arrange your vehicle booking.
We strongly recommend collecting and returning your vehicle directly at Maryse Condé International Airport (PTP) for your comfort on arrival.
On request, delivery to the hotel is also possible. That way you can discover Guadeloupe in complete freedom!

• Accommodation: the hotel can host up to 21 guests across our 9 accommodations (rooms in the Maison Créole and cottages).
• Reception: our intimate setting is ideal for weddings of up to 60 people.

Absolutely. Exclusive use of the whole estate is strongly recommended for residential seminars.
It gives you exclusive access to all 9 accommodations, the Le Panga restaurant, our gardens and the pool, guaranteeing complete confidentiality for your company.
Exclusive use is possible in the low season: May, early July and October.

Within the hotel itself, you can make the most of an intimate, restorative setting:

• Swimming & relaxation: free access to the infinity pool and its resting areas facing Les Saintes.
• Botanical immersion: a stroll through our century-old tropical park and a discovery of our herb garden.
• Wellbeing & relaxation: yoga sessions and body massages by reservation.
• The art of living & gastronomy: cocktails at the bar and a dining experience at the “Le Panga” table d’hôte.

From the hotel, you can quickly reach the gems of southern Basse-Terre:

• La Soufrière: the ascent of the emblematic volcano and its fumaroles.
• The Carbet Falls: spectacular waterfalls in the heart of the tropical forest.
• The Archaeological Park of the Engraved Rocks (Roches Gravées): a major pre-Columbian cultural and historical site, located right in Trois-Rivières.
• The natural hot springs & Paraiso Basin: thermal springs of volcanic origin a few minutes from the hotel.
• Grande Anse Beach (Trois-Rivières): a majestic black sand beach lined with coconut palms.

Although spacious, the bedding configuration is designed specifically for a family (or a group of friends happy with separate beds). The second bedroom has two single beds (90 cm) that cannot be pushed together. For two couples looking for the comfort of large beds, the Family Cottage will be a more suitable alternative.

Yes, the rate includes a delicious breakfast every morning. Served on the terrace facing the bay of Les Saintes, it lets you start the day gently with a selection of local produce, fresh fruit and pastries, before setting off to explore Basse-Terre.

Absolutely. The cottage has been designed to combine the conviviality of a stay with several people and everyone’s need for independence. Although interconnecting, the two large double bedrooms (with king-size beds) each have their own bathroom and their own private terrace, so that everyone’s privacy is preserved.

Absolutely. While the cottage is ideal for families, its layout of two lovely, independent double bedrooms (each with its own king-size bed, bathroom and terrace) makes it a perfect retreat for two couples of friends who want to share a convivial stay while keeping their privacy. The attic bedroom would then remain unoccupied.

Absolutely. Although the Double Cottage is a real invitation to disconnect in the middle of nature, it has free Wi-Fi so that you can share your best memories of Guadeloupe with your loved ones.

To guarantee the peace, serenity and intimate setting our guests are looking for, Le Jardin Malanga welcomes children aged 8 and over.
Children from 8 to 11 inclusive are included in the room rate on a bed-and-breakfast basis. From the age of 12, they are considered adults.

Yes, bookings made directly on our website can be changed according to the conditions of the rate selected:

• Flexible rate: can be changed free of charge until the cancellation deadline (subject to availability and a possible rate adjustment depending on the new dates).
• Non-refundable rate: as this rate cannot be changed or refunded, no changes can be made after confirmation.

For any change request, please contact our reservations team directly.

The cottages are particularly well suited to families.
Each cottage consists of two interconnecting bedrooms (one on the ground floor with a terrace, the other upstairs, reached by an outdoor staircase).
They can accommodate up to two adults and two children, or three adults.

On Wednesday evenings, our table d’hôte is closed. Our team will book a table for you at a partner restaurant nearby.

All our services are provided exclusively by prior booking and subject to the availability of our practitioners.
We recommend making your request to reception before you arrive or as soon as you check in.

You can contact our team as soon as your booking is confirmed, by email at info@jardinmalanga.com or by telephone on +590 (0) 5 90 92 67 57.
To guarantee the availability of services (in particular crossings to Les Saintes and car hire), we recommend letting us know your requests as early as possible.

Absolutely. The lush gardens, with their panoramic view over the Les Saintes islands and the Caribbean Sea, make an exceptional natural setting for exchanging vows.

• Residential seminar: up to 18 to 22 participants staying on site (in single or shared rooms in the Maison Créole and the cottages).
• Study day / management committee: up to 20 participants on a day basis.

Yes, our lush gardens and terraces are ideal places for your own yoga and meditation practice.
Private sessions with a qualified teacher can also be arranged by prior booking with reception.

Set in the hills of Trois-Rivières, in the south of Basse-Terre, the hotel enjoys an exceptional strategic location: less than 10 minutes from the departure point for Les Saintes and at the foot of the Guadeloupe National Park.
It is the perfect starting point for exploring the island’s finest natural sites (volcano, waterfalls, forests and black sand beaches).

Yes, Le Jardin Malanga has an infinity pool with an exceptional panoramic view over the Les Saintes archipelago and the tropical garden.

Accommodations are available from 3.00 pm on the day of your arrival. Check-out is until 11.00 am. If you would like to arrive earlier (early check-in) or extend your stay (late check-out), please contact reception beforehand (services subject to availability).

For your comfort, the Signature Suite, the Heritage Rooms and all the cottages are fitted with individual air conditioning.
Free Wi-Fi is also available in the accommodations and in the shared areas.

As the chef works from a single set menu for dinner, it is essential to let us know about any allergies, intolerances or specific diets (vegetarian, etc.) when you book, or at the latest before you arrive.
This allows chef Émilien to adapt the menu to suit you.

Our restaurant offers personalised formulas to suit your wishes: a seated dinner at the table d’hôte, a refined Creole buffet or a cocktail dinner.
Our chef creates fresh cuisine that showcases local, seasonal produce.
Depending on your request and the number of guests, a personalised quote will be sent to you.

Working sessions are held on the covered verandas or in the open-sided area (carbet) of the Le Panga restaurant, which offers an airy outdoor workspace with a view over the Caribbean Sea.
We provide:

• Wi-Fi connection
• Projection screen and video projector
• Flipchart and note-taking supplies
• Power strips and extension leads
• Mineral water on the tables

Yes, a selection of books, Guadeloupe travel guides and board games is available to our guests in the lounge of the Maison Créole.

Yes, hiring a vehicle is strongly recommended to make the most of Guadeloupe and of the excursions from the hotel. As our access road is mountainous, a category B car or larger is ideal.

Yes, free Wi-Fi is available throughout the property, in the shared areas as well as in the Maison Créole and the cottages.

Owing to the natural layout of the estate, set on sloping ground in Trois-Rivières, and to the historic architecture of the Maison Créole (Heritage Rooms on the upper floor, with no lift), the accommodations are not suitable for guests with reduced mobility.

The table d’hôte is open to outside guests at certain times of the year.
Access is, however, strictly by prior reservation and subject to availability, with priority given to hotel residents.

Our sales team will help you prepare the logistics of your event. For bespoke floral decoration, musical entertainment, photography or hair and make-up, we can put you in touch with our trusted local partners.

You can contact our sales team by email at groupes@deshotelsetdesiles.com or via our contact form.

Absolutely. We work with trusted local partners (qualified mountain guides for La Soufrière, canyoning instructors, diving clubs, boat companies).
Contact reception before you arrive, or directly on site, to arrange your tailor-made outings.

Yes. Having a hire car is essential for exploring Basse-Terre. The estate has a free private car park reserved exclusively for our guests.

The accommodations do not have a fitted kitchen. Le Jardin Malanga offers a classic hotel service: breakfast is included and served at the Le Panga table d’hôte, by the estate’s pool.
For dinner, the hotel restaurant, Le Panga, is available by reservation.

Yes, for events and exclusive-use bookings, a minimum stay of 2 nights is required so that you can settle your guests in calmly and make the most of the setting.

To modernise the comfort of the facilities, all the bathrooms on the estate have recently been renovated.
Whether you are staying in the Signature Suite, a Heritage Room (in the Maison Créole) or one of the Cottages, every bathroom now has a walk-in shower.

You can contact our sales team via our online contact form or directly by email at groupes@deshotelsetdesiles.com.

Yes, all the bathrooms in the Cottages, Heritage Rooms and the Signature Suite are equipped with a hairdryer for the duration of your stay.

Yes, a full set of towels (hand towels and bath sheets) is provided in each accommodation. Complimentary toiletries are also available to guests in the bathrooms.

Bed linen is fully provided and a daily housekeeping service is available in all accommodations throughout your stay.

Yes, all the accommodations on the estate have one. Whether you are staying in a Cottage, a Heritage Room or the Signature Suite of the Maison Créole, you will find a Lavazza coffee machine at your disposal.